Accidentally clicked that I'm not a member
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- New Member
- Posts: 2
- Joined: Sun Mar 20, 2016 9:17 pm
Accidentally clicked that I'm not a member
I accidentally clicked that I'm not a member and now I can't log back in under my member # because it says it is already attached to a different account. Help!!!!!
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- Community Administrator
- Posts: 34418
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Accidentally clicked that I'm not a member
Use the "lost username" to find out what account is linked to your MRN. Chances are, it's an account you set up for something else and didn't realize that it's an LDS Account. Clicking "not a member" isn't a factor in this case. It just prevented you from making this discovery at the time you set up the account.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- New Member
- Posts: 2
- Joined: Sun Mar 20, 2016 9:17 pm
Re: Accidentally clicked that I'm not a member
I did what you suggested and it didn't help. It took me to the same account and still won't let me add my membership number. It gives the same message. Any other ideas? Thanks!
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- Community Administrator
- Posts: 34418
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Accidentally clicked that I'm not a member
Use the "forgot user name" and then select "MRN" as the method.SMB4 wrote:I did what you suggested and it didn't help. It took me to the same account and still won't let me add my membership number.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.