Screen Comes Up in Asian Characters (stead of English)

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whbarlow
New Member
Posts: 1
Joined: Fri Jun 21, 2013 11:26 am

Screen Comes Up in Asian Characters (stead of English)

#1

Post by whbarlow »

My preference setting is for the English language, but when I log in my screen automatically come up in Chinese or some other Asian characters.....how can I correct this problem so I can read the screen?
russellhltn
Community Administrator
Posts: 34492
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Screen Comes Up in Asian Characters (stead of English)

#2

Post by russellhltn »

LDS.org does that. The simplest way is to edit the URL. I don't think anyone has found a permanent fix.

I have found that it seems to behave if you are sure to bookmark "http" and not "https".
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
alchristen
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Posts: 2
Joined: Sat Feb 02, 2013 2:34 pm

Re: Screen Comes Up in Asian Characters (stead of English)

#3

Post by alchristen »

This happened to me on my cell phone. I had to look at the page on a PC to see where the 'language' link was (upper right corner of the 'Account Settings' screen) so I could change it to English on my phone.
I had to do this on a couple of other pages as well, but it seems to work still.
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