MLS not working after update

Discussions around using and interfacing with the Church MLS program.
Locked
mpt2101
New Member
Posts: 8
Joined: Wed Apr 29, 2015 9:38 pm

MLS not working after update

#1

Post by mpt2101 »

I recently updated MLS from 3.3.1 to 3.8.3, but after installing the newer version we can no longer sign in. The list of users is there, but the passwords are not working. Any ideas?
jdlessley
Community Moderators
Posts: 9902
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: MLS not working after update

#2

Post by jdlessley »

Try the recovery procedure in this wiki article. While the description of what you are experiencing is not exactly the same, the procedure may recover the corrupt data.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
russellhltn
Community Administrator
Posts: 34475
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: MLS not working after update

#3

Post by russellhltn »

mpt2101 wrote:I recently updated MLS from 3.3.1 to 3.8.3,
That's quite a jump. Or was that a typo? (3.8.1 to 3.8.3?)
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
mpt2101
New Member
Posts: 8
Joined: Wed Apr 29, 2015 9:38 pm

Re: MLS not working after update

#4

Post by mpt2101 »

Thanks for the advice. The fix worked.

It was an update from 3.3.1. We are in Zimbabwe and had a very old version running.
Locked

Return to “MLS Support, Help, and Feedback”