Donations not working

Discussions about the Online Donation system.
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jaynelsondavis
New Member
Posts: 1
Joined: Thu Feb 11, 2016 1:48 pm

Donations not working

#1

Post by jaynelsondavis »

When I try to use donations.lds.org it says I need to login to ldsatwork.lds.org
russellhltn
Community Administrator
Posts: 34421
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Donations not working

#2

Post by russellhltn »

Try lds.org/donations.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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mdpotter
New Member
Posts: 1
Joined: Tue Aug 08, 2017 9:49 pm

Re: Donations not working

#3

Post by mdpotter »

Can you tell me why donations just says loading forever and doesn't load?
kleinm
New Member
Posts: 1
Joined: Tue Aug 15, 2017 7:12 am

Re: Donations not working

#4

Post by kleinm »

Can someone tell me why I cannot make a donation with my bank info... I insert my branch and institution number into the form and it just says that it is invalid... I bank with TD in Canada, can anyone help?
russellhltn
Community Administrator
Posts: 34421
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Donations not working

#5

Post by russellhltn »

kleinm wrote:I bank with TD in Canada, can anyone help?
Where are your membership records located? I don't think that bank will work for US donations, but I think Canada has their own donation system.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jwdevus
New Member
Posts: 1
Joined: Thu Jan 24, 2019 12:43 pm

Re: Donations not working

#6

Post by jwdevus »

Donations not Loading so I can get a copy for taxes!

Just cycling!
russellhltn
Community Administrator
Posts: 34421
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Donations not working

#7

Post by russellhltn »

Working OK for me. Just got a email saying it was ready.

When I go to the site, I do see this message:
Important Message

The application will be down for scheduled maintenance starting on the date and time displayed below:

Key to time zones:
MST - Mountain Standard Time (Salt Lake City - United States)
CET - Central European Time (France, Germany, Italy, Spain)
ICT - Indochina Time (Cambodia, Laos, Thailand, Vietnam)

* 25 Jan 2019 22:00:00 MST
* 26 Jan 2019 06:00:00 CET
* 26 Jan 2019 12:00:00 ICT
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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