MRN

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
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pattio49
New Member
Posts: 1
Joined: Wed Jan 27, 2016 10:51 pm

MRN

#1

Post by pattio49 »

When I try to do anything with my acct it tells me my mrn is wrong or attached to another acct. My mrn is not wrong so I need help....
russellhltn
Community Administrator
Posts: 34487
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: MRN

#2

Post by russellhltn »

Where did you get your MRN? Unless you're looking at your Information and Ordnance Summery (IOS) or other computer printout, it could be wrong. Temple recommends are sometimes written wrong.

You can try and use the "Forgot your username" to see what account is connected to your MRN. You may have created an account to use with another church website and not realized it was a universal account. (Things like FamilySearch, ldsmail, Store, ldsjobs, vineyard, Perpetual Education Fund, and LDS International Art Competition)
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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