Old Testament Download Error

Discussions around the Gospel Library application for Windows for Desktop and Mobile

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ssmethurst
New Member
Posts: 1
Joined: Sun Jul 27, 2014 10:44 am

Old Testament Download Error

#1

Post by ssmethurst »

Hi there,

I've been running the Windows 8 version of the Gospel Library but my machine upgraded to Windows 10. Since it upgraded, I can't download the old testament. Everything else works fine, but I get an error message when I try to download the old testament book.

Is there a way to fix this? That's a fairly significant book to be missing.

Thanks!

Stacey
carsonm
Member
Posts: 107
Joined: Sun Feb 27, 2011 11:57 am

Re: Old Testament Download Error

#2

Post by carsonm »

What I did to fix it, was to right click on the book and then select remove. (on touch based devices, it would be the "tap and hold" function) Once it was removed(from being locally downloaded), I then selected the book and it downloaded just fine.

Hope that helps,
ToManyLetters
Senior Member
Posts: 530
Joined: Sun Mar 31, 2013 1:16 pm

Re: Old Testament Download Error

#3

Post by ToManyLetters »

Carsonm,

Thank you for your insight. We've noted that closing and reopening the app, then redownloading the problem content also works. Your additional information may help us to track down the cause of this bug. We believe we it is related to updates in the content having the issue.
Learn more about Gospel Library for Windows 10 Beta at the link below:
https://tech.lds.org/wiki/Gospel_Library_for_Windows_10
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