Online donations

Discussions about the Online Donation system.
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jonward
New Member
Posts: 1
Joined: Fri Oct 23, 2015 12:05 pm

Online donations

#1

Post by jonward »

Everyone in my family can make our tithing donations online. However, my husband cannot. After signing in and going to donations, he receives this message: The unit you belong to does not support online donations. Please select the country that you want your donations to go to.

We love that we belong to a unit that receives our tithes but he does not. He, however, doesn't see the humor.
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Online donations

#2

Post by russellhltn »

Have him go to ldsaccount.lds.org. Go to contact settings. Make sure there's an email address in the first field.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
swimmingprince1
New Member
Posts: 1
Joined: Wed Dec 16, 2015 4:34 pm

Re: Online donations

#3

Post by swimmingprince1 »

I'm guessing still no resolution on this issue? My son is having a similar problem. Online donations works fine for everyone in the family but him. (And yes, he has a valid [verified] email address in both Email Address and Membership Email.)
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sbradshaw
Community Moderators
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Joined: Mon Sep 26, 2011 9:42 pm
Location: Utah
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Re: Online donations

#4

Post by sbradshaw »

Does he share his email address with anyone else who has an LDS Account?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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