Returned missionaries still showing in online donation

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brucemmerrill
New Member
Posts: 2
Joined: Mon Oct 19, 2015 1:44 pm

Returned missionaries still showing in online donation

#1

Post by brucemmerrill »

How do I remove a returned missionary from the ward missionaries list in the online donation area?
russellhltn
Community Administrator
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Returned missionaries still showing in online donation

#2

Post by russellhltn »

Has the account been zeroed out? It should disappear on it's own once it's been zeroed for a period of time.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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brucemmerrill
New Member
Posts: 2
Joined: Mon Oct 19, 2015 1:44 pm

Re: Returned missionaries still showing in online donation

#3

Post by brucemmerrill »

Yes, we have them zeroed out, and have been for many months. And yeah, I thought they were supposed to just disappear after a while.
russellhltn
Community Administrator
Posts: 34422
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Returned missionaries still showing in online donation

#4

Post by russellhltn »

Does the account still appear in MLS? Either way, I'd suggest calling either the missionary department or local unit support.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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