Visiting Teaching Access Denied
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Visiting Teaching Access Denied
Hi, I have a sister who was recently made the RS Secretary. I'm the Ward Clerk, we updated her calling in LCR but whenever she logs into LCR it just says "Access Denied." Is there something else we need to do to give her access? I thought updating her calling was the only step? This was done a few days ago, so it seems like the system should have taken by now? Thank you
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Re: Visiting Teaching Access Denied
Double take to make sure that you put her in as a standard calling and not accidentally a custom calling. Custom callings cannot be put in the system to be able to use LCR.
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Re: Visiting Teaching Access Denied
Thanks for your response. Yes, I double checked that it is a standard calling not custom. Her name can be seen in CDOL next to RS Secretary, LDS tools as well.kellymab wrote:Double take to make sure that you put her in as a standard calling and not accidentally a custom calling. Custom callings cannot be put in the system to be able to use LCR.
Should it matter that she isn't set apart (the checkbox)? I didn't think so, but only other component that is incomplete. Should her access be immediate or a few days to take?
Is it worth "releasing" her from the calling and adding her again?
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Re: Visiting Teaching Access Denied
How long after recording her calling did you wait for her access to be granted? I wouldn't worry unless 48 hours have passed. It takes some time for the systems to sync up to grant access.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
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So we can better help you, please edit your Profile to include your general location.
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Re: Visiting Teaching Access Denied
Ok, good to know. We'll wait another day and see.russellhltn wrote:How long after recording her calling did you wait for her access to be granted? I wouldn't worry unless 48 hours have passed. It takes some time for the systems to sync up to grant access.