Random Crashes

Discussions around the Gospel Library application for Windows for Desktop and Mobile

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mrayback
New Member
Posts: 1
Joined: Fri Feb 20, 2015 6:42 pm

Random Crashes

#1

Post by mrayback »

I'm having the same problem reported by others: the app crashes just a few seconds after I open it. It also takes a very long time to open. I'm using a Dell XPS12 and Surface 3. Both are running Windows 10. This started happening after the latest update. Please help! I love this app.
egnlsn
Member
Posts: 59
Joined: Sun Oct 19, 2014 6:33 pm
Location: Taylorsville, UT

Re: Random Crashes

#2

Post by egnlsn »

Mine continues to do the same. Sometimes it will crash seconds after opening it. Sometimes it crashes after clicking on a bookmark. Sometimes, when clicking on a bookmark, for example, 3Nep16, it opens up to the Title Page instead of the bookmark. Navigating regularly through to the chapter of the bookmark is no problem, and after that, the bookmark opens fine.

I've tried uninstalling/reinstalling, and the issue continues. This just started a few months ago.
CIAO!

Ed Nielsen
ToManyLetters
Senior Member
Posts: 530
Joined: Sun Mar 31, 2013 1:16 pm

Re: Random Crashes

#3

Post by ToManyLetters »

We're currently working on stability in beta. Try using the beta app while we continue to work on improving stability.
Learn more about Gospel Library for Windows 10 Beta at the link below:
https://tech.lds.org/wiki/Gospel_Library_for_Windows_10
egnlsn
Member
Posts: 59
Joined: Sun Oct 19, 2014 6:33 pm
Location: Taylorsville, UT

Re: Random Crashes

#4

Post by egnlsn »

Thank you!
CIAO!

Ed Nielsen
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