I can't see the MRN anymore
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I can't see the MRN anymore
Dear LDSTech,
Why can't I see the membership record number anymore in LCR?
In the past after choosing the name from the member list I could see everything about that member including the Membership Record Number of that member.
I am sorry if I am posting this in the wrong area.
Can you please help me?
Why can't I see the membership record number anymore in LCR?
In the past after choosing the name from the member list I could see everything about that member including the Membership Record Number of that member.
I am sorry if I am posting this in the wrong area.
Can you please help me?
- aebrown
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Re: I can't see the MRN anymore
What is your calling? The visibility of information is determined by the calling you hold.ismael.mendoza wrote:Why can't I see the membership record number anymore in LCR?
In the past after choosing the name from the member list I could see everything about that member including the Membership Record Number of that member.
You posted this in Help with tech.lds.org, which wasn't the best choice, but no worries -- I moved it to the correct place for questions about LCR.ismael.mendoza wrote:I am sorry if I am posting this in the wrong area.
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Re: I can't see the MRN anymore
Thanks much for the quick response.
Maybe I should explain more what my situation is.
Recently I was the 1st counselor to the branch president and at that time I had access to the list of all the membership in our branch (both in lds.org and LDS tools).
Now that I am the Elder's Quorum President I can't see the members list anymore (in LDS tools). I can only see 4 families there but we about 100 families in our branch...
I do however have access to the members list in lds.org but I have also noticed that in lds.org I can't see anymore the membership record number. However, I am able to see the membership record number for the four families that show up in my LDS tools.
Can you please help me?
Please help (I have come rely much on LDS tools to find anything I need to help our members in the branch)
Maybe I should explain more what my situation is.
Recently I was the 1st counselor to the branch president and at that time I had access to the list of all the membership in our branch (both in lds.org and LDS tools).
Now that I am the Elder's Quorum President I can't see the members list anymore (in LDS tools). I can only see 4 families there but we about 100 families in our branch...
I do however have access to the members list in lds.org but I have also noticed that in lds.org I can't see anymore the membership record number. However, I am able to see the membership record number for the four families that show up in my LDS tools.
Can you please help me?
Please help (I have come rely much on LDS tools to find anything I need to help our members in the branch)
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Re: I can't see the MRN anymore
The branch presidency and the elders quorum president see different things based on their callings. In addition, it sounds as if you live in a country where members have to "opt in" to the Directory.ismael.mendoza wrote:I was the 1st counselor to the branch president and at that time I had access to the list of all the membership in our branch (both in lds.org and LDS tools).
Now that I am the Elder's Quorum President I can't see the members list anymore (in LDS tools). I can only see 4 families there but we about 100 families in our branch...
You were able to see everyone as a counselor in the branch presidency, but as the quorum president you can only see the members who have opted in to the Directory. The only thing you would be able to do at this point is encourage members to change their privacy settings so that other members of the branch will see them.
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Re: I can't see the MRN anymore
Well, that answers that. You no longer have a calling that gives you access to privileged information. There's really no reason a EQP needs to see the MRN.ismael.mendoza wrote:Recently I was the 1st counselor to the branch president .... Now that I am the Elder's Quorum President I can't see
I'm also guessing that you're not in the US, most likely in the UK. Over there, everyone shows up on a "opt in" basis where as in the US, they have to "opt out". It's due to local privacy laws.
I don't think there is any "fix" for your situation. Things may be changing, but they change at their own pace.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: I can't see the MRN anymore
Something does not make sense because I am being told by the branch President that the Relief Society President can see everything...
Thanks much for your help.
Thanks much for your help.
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Re: I can't see the MRN anymore
And who is her husband? Could she be using his account? It wouldn't be the first time that happened.ismael.mendoza wrote:Something does not make sense because I am being told by the branch President that the Relief Society President can see everything...
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: I can't see the MRN anymore
The Relief Society president's husband is indeed the first counselor in the branch presidency.russellhltn wrote:And who is her husband? Could she be using his account? It wouldn't be the first time that happened.
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Re: I can't see the MRN anymore
Would that put a crimp on any of her VT?scgallafent wrote:The Relief Society president's husband is indeed the first counselor in the branch presidency.russellhltn wrote:And who is her husband? Could she be using his account? It wouldn't be the first time that happened.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: I can't see the MRN anymore
No. The bishopric (or branch presidency, in this case) can see and update both home and visiting teaching information.russellhltn wrote:Would that put a crimp on any of her VT?