Hymns not working

Discussions around the Gospel Library application for Windows for Desktop and Mobile

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jeffshirts
New Member
Posts: 1
Joined: Mon Sep 28, 2015 6:04 am

Hymns not working

#1

Post by jeffshirts »

The Hymns in the Gospel library are not working for me. I have a Surface Pro 3 running Win 10 and I downloaded the Hymns, but when I try to click on a specific hymn it crashes the app and I have to start over. I can click on the categories and see the individual page numbers, but when I click on it to view the hymn the app closes.

Thank you for any help in this regard.
egnlsn
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Posts: 59
Joined: Sun Oct 19, 2014 6:33 pm
Location: Taylorsville, UT

Re: Hymns not working

#2

Post by egnlsn »

You're not alone. After reading your post, I checked it out on my desktop running Windows 10 (GL Version 2.15.9.120). The first 3 or 4 times I clicked on a hymn, it took awhile to load, was there for a second, then crashed. Tried it with a different hymn, and it loaded fine. Tried it again, and it loaded fine. Went back to the first, and it loaded. Downloaded the childrens' songbook, and it was crashing as well. Back to the hymnbook, and frequent crashing.
CIAO!

Ed Nielsen
ToManyLetters
Senior Member
Posts: 530
Joined: Sun Mar 31, 2013 1:16 pm

Re: Hymns not working

#3

Post by ToManyLetters »

I'm not able to reproduce this issue on either the stable release of the app or the beta version. Have you tried reinstalling the app?
Learn more about Gospel Library for Windows 10 Beta at the link below:
https://tech.lds.org/wiki/Gospel_Library_for_Windows_10
techgy
Community Moderators
Posts: 3183
Joined: Sun Jan 13, 2008 6:48 pm
Location: California

Re: Hymns not working

#4

Post by techgy »

I'm not sure if this is related to your problem, but the other day I recall getting a warning from my Android Application for LDS Hymns that the current application had been replaced with a newer version.
I un-installed my current version and installed the newer replacement version. So far, all's working fine.
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