I have spent at least two hours trying to get an application to the first presidency to move ahead t my stake president and am truly frustrated!
I have everything completed in the application. However it kicks it back because it says that I haven't indicated if the Sister has any financial obligations to a former spouse. She doesn't (she doesn't even have any children with former spouses) yet I cannot see where I can even indicate such on the application. I think that there may be a glitch in the form. Since this sister doesn't have children, I wonder if that should have added an additional filed to indicate if she is current.
I looked at the application (on my laptop) with my stake president and he couldn't find anything to indicate such either. So, we're both flustered. Meanwhile I cannot find a person to contact to get this fixed. I've already invested way too much time on this. I guess I'll just go back to paper, at least it would move ahead.
Two questions: 1) Anyone know what I'm doing wrong? or how to force the application to my president? 2) anyone know how I can contact a person who can help me?
Application to the First Presidency -Sealing Cancelation
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Re: Application to the First Presidency -Sealing Cancelation
That I can help with: Support Contact Information for U.S., Canada, and Puerto Ricomurphys wrote:2) anyone know how I can contact a person who can help me?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Application to the First Presidency -Sealing Cancelation
I am sorry for the issues you were having. We do have a bug that we will be investigating. I have fixed your application and you can continue with the process.