1) When performing send / Receive on MLS, "error 2 - Not Authorized" is displayed.
2) Will the financial part of MLS still be used?
Error 2 - Not Authorized
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francisco.camufingo
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Biggles
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Re: Wireless Survey of church building with Netspot
Is this a new installation of MLS?
If it is, the message indicates that a security token reset is required. That needs to be actioned through GSC. If this is indeed a token reset issue the finance part will be locked out.
The Ward Clerk or STS can request the security reset. The actual file to unlock the financial section may take a little time to be generated so be prepared to do several send/receives, before that happens!
If it is, the message indicates that a security token reset is required. That needs to be actioned through GSC. If this is indeed a token reset issue the finance part will be locked out.
The Ward Clerk or STS can request the security reset. The actual file to unlock the financial section may take a little time to be generated so be prepared to do several send/receives, before that happens!
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russellhltn
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Re: Error 2 - Not Authorized
It depends on what led up to the security reset being needed. If the backup was restored, or MLS re-installed, or moved to a new computer, then that would have triggered the security - and Finance will be locked out until a send/receive has been done.francisco.camufingo wrote:Will the financial part of MLS still be used?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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francisco.camufingo
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Re: Error 2 - Not Authorized
Thanks for your reply. However, it is not a new installation of MLS. Actually, the Finance part of MLS I made reference to, goes in line with resources transferred to LRC. My question is, will Financial part of MLS be available in LRC?
The question came in mind when I received that error.
The question came in mind when I received that error.
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russellhltn
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Re: Error 2 - Not Authorized
Currently, there is no finance function in LCR.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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goginho
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Re: Error 2 - Not Authorized
con quien me debo comunicar para solucionar este error soy del area sudamerica sur (chile)
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russellhltn
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Re: Error 2 - Not Authorized
Try Support Contact Information for Chile.goginho wrote:con quien me debo comunicar para solucionar este error soy del area sudamerica sur (chile)
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Medenuck
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Re: Error 2 - Not Authorized
have same problem. how do i contact the global service online. (not phone)
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russellhltn
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Re: Error 2 - Not Authorized
If you use the contact information for your country, you may be able to email. However, to do a reset, they need to verify who you are, so I'm not sure if they'll do a reset via email. This is a security issue.cyrilbrains wrote:have same problem. how do i contact the global service online. (not phone)
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
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JoDu
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Re: Wireless Survey of church building with Netspot
Hello,Biggles wrote:Is this a new installation of MLS?
If it is, the message indicates that a security token reset is required. That needs to be actioned through GSC. If this is indeed a token reset issue the finance part will be locked out.
The Ward Clerk or STS can request the security reset. The actual file to unlock the financial section may take a little time to be generated so be prepared to do several send/receives, before that happens!
I have the same problem after installing a new computer. What is the GSC? Who do I call? Where can I find a number to the support?