After a batch had been transmitted in MLS but before the bag was dropped off at the bank a member called to report that they had made a significant error in writing out their check. I now have the bag in hand, is there anything I can do to edit the batch so that this erroneous check is not deposited?
My suspicion is that I will end up sending a message to SLC through MLS telling them to exclude this check from the batch, manually edit the deposit sheet and drop the rest of the bag into the slot as normal.
Any suggestions?
Correcting a batch before depositing
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Re: Correcting a batch before depositing
You will have to contact LUS for instructions. MLS does allow you to change a donation category or reallocate a donation amount between categories but not edit a donation to remove a donation or increase or decrease a donation amount.aclawson wrote:My suspicion is that I will end up sending a message to SLC through MLS telling them to exclude this check from the batch, manually edit the deposit sheet and drop the rest of the bag into the slot as normal.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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Re: Correcting a batch before depositing
I'm pretty sure that if the check is in the bag, it will be cashed - regardless of what the batch says.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Correcting a batch before depositing
If there are still two of you and the deposit has not yet been taken to the bank, you may wish to remove the physical check from the deposit and prepare another deposit slip, line through the check on the bank list and initial the new total, and then make the new deposit at the bank.
Call Local Unit Support on Monday to have the batch corrected, then reprint the batch paperwork.
The bank will report a deposit that is short, and when the batch is corrected by Headquarters, they will match again.
Call Local Unit Support on Monday to have the batch corrected, then reprint the batch paperwork.
The bank will report a deposit that is short, and when the batch is corrected by Headquarters, they will match again.