Can't Start LDS Tools

Any discussions around the Member Tools App on various mobile and electronic devices
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BayardDavis
New Member
Posts: 1
Joined: Sun Mar 22, 2015 2:19 pm

Can't Start LDS Tools

#1

Post by BayardDavis »

Right about the time of the latest update, the icon for LDS Tools disappeared from my screen. The app is installed but not running. How can I start it?
russellhltn
Community Administrator
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Can't Start LDS Tools

#2

Post by russellhltn »

What OS?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
lajackson
Community Moderators
Posts: 11475
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Can't Start LDS Tools

#3

Post by lajackson »

BayardDavis wrote:Right about the time of the latest update, the icon for LDS Tools disappeared from my screen. The app is installed but not running. How can I start it?
Depending on your particular device, I have found that sometimes when LDS Tools is updated, the shortcut icon on my main screen goes away. I have to fish through all of the applications and add it again to my main start screen. On my device, the applications are in order of download or update, so it is usually the last one.

This happens with other apps, too, not just LDS Tools. But it is a bit disconcerting, because sometimes the shortcut does not go away, and if it has been a long time since it does, I forget to look for it in the apps area.
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