I am receiving an error while printing in MLS. It says "an error occurred while preparing the document for printing" I called Local Unit Support on Wednesday and they said it would have to go to their 2nd Tier.
I have backed up MLS, unintalled it, uninstalled JAVA, deleted any directories relating to MLS or JAVA, reinstalled MLS only; same error.
It appears to be related to JAVA to me because I can print for any other app..just MLS has the issue.
I am considering get a virtual machine running and installing MLS on it, importing the backup and see what that does but it seems a bit overkill.
The machine is 7 years old and I have started the replacment process but that could take a while
Suggestions?
Brad
MLS Printing Error
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Re: MLS Printing Error
Did you follow the procedure in the wiki? In particular, did you remove C:\Program Files\jre6? That's where MLS keeps it's own copy of Java. It doesn't use the one you can see in add/remove programs.
I'd also clear out the temp files and run a chkdsk.
I'd also clear out the temp files and run a chkdsk.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- Church Employee
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- Location: Utah, USA
Re: MLS Printing Error
I didnt follow the procedure in the wiki, clear temp files or do a CHKDSK which i will do tonight but I did remove the c:\Program Files\ANYTHING RELATED TO JAVA directories.
I was able to install a new instance on a spare clear Window XP VM i had, backup the existing MLS DB and then restore it on the new VM instance, print checks, backup it up again and then restore MLS on the old machine. It was a bit of a pain but we needed to cut some checks.
Brad
I was able to install a new instance on a spare clear Window XP VM i had, backup the existing MLS DB and then restore it on the new VM instance, print checks, backup it up again and then restore MLS on the old machine. It was a bit of a pain but we needed to cut some checks.
Brad
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Re: MLS Printing Error
If you have accidentally selected a PDFwriter as a printer. you get the error message "an error occurred while preparing the document for Printing".
Go in under printer and devices; delete the PDFWriter.
next time you go to print it should allow for you to choice a device.
Go in under printer and devices; delete the PDFWriter.
next time you go to print it should allow for you to choice a device.