UN AUTHORIZED MEMBER

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
Post Reply
bjmoody
New Member
Posts: 2
Joined: Wed Mar 11, 2015 10:01 pm

UN AUTHORIZED MEMBER

#1

Post by bjmoody »

Why am I getting this message when I login to do my family tree and directory of my ward? I am a member since 1990 but I am getting the message I am not authorized to excess the directory of my ward. Can you help me out here, please?
Top
bjmoody
New Member
Posts: 2
Joined: Wed Mar 11, 2015 10:01 pm

contact home office

#2

Post by bjmoody »

How to email the home office to get my situation corrected so that I can do my family tree and work for my father and mother in the temple.
Top
russellhltn
Community Administrator
Posts: 34513
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: UN AUTHORIZED MEMBER

#3

Post by russellhltn »

I've not seen that before. You might try logging into ldsaccount.lds.org and see what messages comes up. Double check that there is a membership number associated with your account.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Top
russellhltn
Community Administrator
Posts: 34513
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: contact home office

#4

Post by russellhltn »

bjmoody wrote:How to email the home office to get my situation corrected so that I can do my family tree and work for my father and mother in the temple.
I merged this message into the first thread you started since it's probably dealing with the same thing. If you go to ldsaccount.lds.org, at the login screen, there's a "help" button. Explore that to see if it answers your question. If not, it does give you a contract to look into it further.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Top
Post Reply

Return to “Church Account”