Event not saved when Church Facility selected
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Event not saved when Church Facility selected
Hello!
Our RS President can't save events on our ward calendar when "Church Facility" is selected. I've replicated the issue with my account (admin / exec secretary).
1 - create calendar (tried with private and entire ward)
2 - click calendar to create event
3 - enter event name and select "Church Facility" under "Where" section
4 - select ward name
5 - click "Create Event"
After step 5, nothing happens. The edit UI stays up. If I select "Other Facility" or "No Facility", the event is created.
No event appears on the calendar. I also noticed that there is no dropdown for selecting specific rooms... should that be visible?
Screenshot: Thanks!
Our RS President can't save events on our ward calendar when "Church Facility" is selected. I've replicated the issue with my account (admin / exec secretary).
1 - create calendar (tried with private and entire ward)
2 - click calendar to create event
3 - enter event name and select "Church Facility" under "Where" section
4 - select ward name
5 - click "Create Event"
After step 5, nothing happens. The edit UI stays up. If I select "Other Facility" or "No Facility", the event is created.
No event appears on the calendar. I also noticed that there is no dropdown for selecting specific rooms... should that be visible?
Screenshot: Thanks!
- aebrown
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Re: Event not saved when Church Facility selected
It's certainly worthy of note that you are trying to create a calendar and an event at the same time. Although that should work, that's a relatively rare process. Perhaps the problem is being caused by the attempt to reserve the building using an event that is on a calendar that is not yet approved.ckohrman wrote:Our RS President can't save events on our ward calendar when "Church Facility" is selected. I've replicated the issue with my account (admin / exec secretary).
1 - create calendar (tried with private and entire ward)
In any case, are you (and the RS president) able to successfully save an event if you use an existing calendar? And can you (since you're an administrator) successfully create a new calendar? If the answer to both those questions is yes, then you can simply do those two steps separately and you'll achieve the result you want.
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Re: Event not saved when Church Facility selected
Try scrolling up to see if there's a message. There was a bug like that in the past, but I thought it was fixed.ckohrman wrote:After step 5, nothing happens. The edit UI stays up.
Also activate the location calendar for that building (as well as show reservations) and make sure there is no conflict.
Talk to the stake about setting up rooms for that location. Right now it's set such that you can only book the entire building - not just parts of it.ckohrman wrote:I also noticed that there is no dropdown for selecting specific rooms... should that be visible?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Event not saved when Church Facility selected
Wow, thanks for the quick replies!
Sorry, I should clarify, I created "test calendar," then after the calendar was created, I tried creating an event. I can create new calendars.It's certainly worthy of note that you are trying to create a calendar and an event at the same time. Although that should work, that's a relatively rare process. Perhaps the problem is being caused by the attempt to reserve the building using an event that is on a calendar that is not yet approved..
I can create events on existing calendars and test calendars - as long as I don't try to specify "Church Facility" as the location. If I select "Church Facility" in the "Where" section, nothing is saved (same result on all ward calendars).In any case, are you (and the RS president) able to successfully save an event if you use an existing calendar? And can you (since you're an administrator) successfully create a new calendar? If the answer to both those questions is yes, then you can simply do those two steps separately and you'll achieve the result you want
Nothing found after trying to scroll up - just the site header, menu, etc.Try scrolling up to see if there's a message. There was a bug like that in the past, but I thought it was fixed.
Maybe this is the problem? I'm not sure how or where to do this...Also activate the location calendar for that building (as well as show reservations) and make sure there is no conflict.
I'll definitely follow up with the stake on this part - thanks!Talk to the stake about setting up rooms for that location. Right now it's set such that you can only book the entire building - not just parts of it.
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Re: Event not saved when Church Facility selected
If activating the location calendar just means checking that location on the list of locations on the left of the calendar, then the location is activated and nothing is scheduled via the location calendar itself. Not sure if it matters, but I don't think we have a Building Specialist right now...Also activate the location calendar for that building (as well as show reservations) and make sure there is no conflict.
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Re: Event not saved when Church Facility selected
You can find instructions in the 2.7 FAQckohrman wrote:Maybe this is the problem? I'm not sure how or where to do this...Also activate the location calendar for that building (as well as show reservations) and make sure there is no conflict.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Event not saved when Church Facility selected
Thanks, the location is now checked and restricted as well. No scheduling conflicts exist.
Unfortunately, the result is the same -
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Re: Event not saved when Church Facility selected
Can you scheduled a different facility? Is it just that one that has a problem? I think there's another thread here with someone with that issue.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
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Re: Event not saved when Church Facility selected
Yes, if I select "Other Facility" or "No Facility," I can create the event:
The problem only occurs when I try to use "Church Facility."-
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Re: Event not saved when Church Facility selected
But what happens if you pick a different building?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.