Send a message in LCR

[brofisher]

I am excited to use LCR to send messages to different groups in the stake. There are however messages that come up saying 2 have opted out or do not have an email adress in Ward directory/MLS. As I look into this one is lagitamate but the other has both an individual email and a household email that shows up in LDS Tooles and LCR but sill shows as not having an adress. What can be done to correct this problem.
Thanks.

[russellhltn]

What are the privacy settings associated with those emails? Sometimes you run into problems if the privacy settings isn't "stake".

So they may very well have opted out of messages.

[brofisher]

That looks as though is what is the problem. I was not aware of this option and now will be able to correct this problem.

Thank you much for your knowledge

[russellhltn]

I was not aware of this option and now will be able to correct this problem.

Please note that the privacy setting shouldn't be changed without the member's permission.

[brofisher]

Yes thanks. Was much aware of this as well. I can fix the problem by having them change their status. Both parties in past couldn't fix the problem due to knowledge of how to correct.

Thanks again.