Cannot enter Admin mode
-
- New Member
- Posts: 1
- Joined: Sat Aug 16, 2014 11:07 am
Cannot enter Admin mode
I'm a ward clerk and can no longer enter Admin to manage categories for our newsletter. I can see the current newsletter articles just fine. Every time I click on the "Admin" link, I get the message that an error has occurred and I should return to the homepage. It happens consistently for me with two separate browsers.
At this point I cannot post our next edition of our newsletter because I create a new category for each month.
Edit: I just looked at my post and the "badge?" under my name says "New Member". I'm the ward clerk. Is that the problem?
At this point I cannot post our next edition of our newsletter because I create a new category for each month.
Edit: I just looked at my post and the "badge?" under my name says "New Member". I'm the ward clerk. Is that the problem?
-
- Senior Member
- Posts: 3908
- Joined: Mon Sep 24, 2007 9:17 am
- Location: Cumming, GA, USA
Re: Cannot enter Admin mode
That's just an indicator of how often you have posted in the forum. It isn't related to your calling.SirGerald wrote:Edit: I just looked at my post and the "badge?" under my name says "New Member". I'm the ward clerk. Is that the problem?
-
- Community Administrator
- Posts: 34505
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Cannot enter Admin mode
Known issue. I wouldn't expect it to get fixed until some time Monday Salt Lake time.SirGerald wrote:I'm a ward clerk and can no longer enter Admin to manage categories for our newsletter.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
- Senior Member
- Posts: 2052
- Joined: Tue May 22, 2012 1:52 pm
- Location: California, USA
Re: Cannot enter Admin mode
The problem is also discussed here. Based on that response, it might be a little longer before the problem is fixed.
-
- New Member
- Posts: 3
- Joined: Wed Jan 15, 2014 11:26 pm
Re: Cannot enter Admin mode
the backing REST services are down. I have submitted the problem using the feedback link with no response. URL: https://www.lds.org/member-news/admin-rights?lang=eng 404 NOT FOUND
Preserve log
Code: Select all
Remote Address:23.203.225.116:443
Request URL:https://www.lds.org/member-news/admin-rights?lang=eng
Request Method:GET
Status Code:404 Not Found
Request Headersview source
Accept:*/*
Accept-Encoding:gzip, deflate, sdch
Accept-Language:en-US,en;q=0.8
Cache-Control:max-age=0
Connection:keep-alive
Host:www.lds.org
Referer:https://www.lds.org/member-news?lang=eng
User-Agent:Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.69 Safari/537.36
X-Requested-With:XMLHttpRequest
Query String Parametersview sourceview URL encoded
lang:eng
Response Headersview source
Cache-Control:no-cache
Cache-Control:no-cache
Cache-Control:no-cache
Connection:keep-alive
Content-Encoding:gzip
Content-Length:5992
Content-Type:text/html; charset=UTF-8
Date:Sun, 11 Jan 2015 22:34:38 GMT
Expires:0
Expires:0
Expires:0
Pragma:no-cache
Pragma:no-cache
Pragma:no-cache
Set-Cookie:SessionID=7519623cc97e4c42; path=/
Vary:Accept-Encoding
Name
Path
facebook.png
/services/platform/bc/global-platform
twitter.png
/services/platform/bc/global-platform
googleplus.png
/services/platform/bc/global-platform
pinterest.png
/services/platform/bc/global-platform
gospel-library.png
/services/platform/bc/global-platform
mormon-channel.png
/services/platform/bc/global-platform
admin-rights?lang=eng
/member-news
sign-in?callback=jQuery1710835000793915242_1421015679138&lang=eng&referer=%2F&format=jsonp&_=1421015679419
/services/platform/v2
41 requests ❘ 42.5 KB transferred
ConsoleSearchEmulationRendering
Preserve log
-
- New Member
- Posts: 6
- Joined: Sat Jul 13, 2013 6:37 pm
Re: Cannot enter Admin mode
I am also having trouble getting into the admin function, getting an error message as mentioned here. Has anything been done to remedy this and is there an expected ETA on a resolution?
-
- Community Administrator
- Posts: 34505
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Cannot enter Admin mode
None indicated.gdpsmp wrote:is there an expected ETA on a resolution?
No idea what the problem is. Clearly something more complex than restarting a server.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
- New Member
- Posts: 3
- Joined: Sat Jul 12, 2014 4:25 am
Re: Cannot enter Admin mode
I am also getting the same error when trying to go into the administrator mode. However our Branch's site also defaults to Portuguese. I am hoping once the admin mode is fixed, I can change the default language. Everything else under my profile is in English except for this page.
-
- Community Administrator
- Posts: 34505
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Cannot enter Admin mode
Seems to be fixed now.bharline wrote:I am also getting the same error when trying to go into the administrator mode.
Some kind of bug. But once it hits you're stuck with it until you clear out your cookies. I'd edit the url so that it ends in ?lang=engbharline wrote:However our Branch's site also defaults to Portuguese.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
- Community Moderators
- Posts: 9923
- Joined: Mon Mar 17, 2008 12:30 am
- Location: USA, TX
Re: Cannot enter Admin mode
Not for me.russellhltn wrote:Seems to be fixed now.bharline wrote:I am also getting the same error when trying to go into the administrator mode.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?