PIN Number is required
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- New Member
- Posts: 1
- Joined: Fri Jan 16, 2015 12:26 pm
PIN Number is required
I have been using "LDS Tools" for some time now, but in the last couple of days it is now asking for a PIN. How do I get a PIN?
- aebrown
- Community Administrator
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- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
Re: PIN Number is required
You set up your PIN in the LDS Tools mobile app. It's under Settings.kdtibbitts wrote: I have been using "LDS Tools" for some time now, but in the last couple of days it is now asking for a PIN. How do I get a PIN?
If the LDS Tools app is asking for a PIN as you enter the app, that is an indication that you (or someone else using your device) configured the Settings to require a PIN. If you have forgotten your PIN, you can just enter any old PIN when prompted for it, and then you will be presented with an option to sign out. Sign out and then sign in with your LDS Account credentials. Then you will be able to establish a new PIN that you can remember.
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- Senior Member
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- Joined: Mon Sep 24, 2007 9:17 am
- Location: Cumming, GA, USA
Re: PIN Number is required
You may also be required to have a PIN because you have a calling that gives you access to sensitive information.aebrown wrote:You set up your PIN in the LDS Tools mobile app. It's under Settings.kdtibbitts wrote: I have been using "LDS Tools" for some time now, but in the last couple of days it is now asking for a PIN. How do I get a PIN?
If the LDS Tools app is asking for a PIN as you enter the app, that is an indication that you (or someone else using your device) configured the Settings to require a PIN. If you have forgotten your PIN, you can just enter any old PIN when prompted for it, and then you will be presented with an option to sign out. Sign out and then sign in with your LDS Account credentials. Then you will be able to establish a new PIN that you can remember.