Wrong cipher or version

Discussions around using and interfacing with the Church MLS program.
Locked
Gnolaum
New Member
Posts: 2
Joined: Mon Nov 10, 2014 12:45 pm

Wrong cipher or version

#1

Post by Gnolaum »

Getting the following error. How do I restore the database?

See attached.
Attachments
_error.PNG
_error.PNG (40.05 KiB) Viewed 572 times
russellhltn
Community Administrator
Posts: 34421
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Wrong chiper or version

#2

Post by russellhltn »

Lost user names (MLS). I don't think "Option A" will help since it was specific to the lost name. But the other options should work.

Note that you'll need to do a Send/Receive to unlock the finances and you're probably need to do a Unit Refresh to get your membership up-to-date.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Gnolaum
New Member
Posts: 2
Joined: Mon Nov 10, 2014 12:45 pm

Re: Wrong chiper or version

#3

Post by Gnolaum »

No users can presently log on.
lajackson
Community Moderators
Posts: 11460
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Wrong chiper or version

#4

Post by lajackson »

Gnolaum wrote:Getting the following error. How do I restore the database?
If you are saying that users cannot sign in to MLS, follow the suggestion russellhltn gave for Lost user names (MLS).

If you are saying that users can sign in but you are getting a database error, call LUS on Monday. Let them know what is happening, and they will fix you up.
Locked

Return to “MLS Support, Help, and Feedback”