I'm an office Elder in the Philippines Olongapo mission and I have a problem on logging in to CDE. I was in the middle of the process of encoding BCR'S and a power outage suddenly occurred. So I turned on the computer and when I tried to log in, I can't. And CDE had a status in the entry page like this one below. Does anyone have ideas on how to fix this kind of problem?
CDE LOG IN PROBLEM!
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russellhltn
- Community Administrator
- Posts: 34487
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: CDE LOG IN PROBLEM!
The screen shot indicates the database has become corrupted and a restore from backup is necessary.
I'd call support.
I'd call support.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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azmutya
- New Member
- Posts: 2
- Joined: Wed Dec 03, 2014 7:55 pm
Re: CDE LOG IN PROBLEM!
I called support and they helped me out. It's all good now.