Quarterly Report Help Restricted
-
- New Member
- Posts: 46
- Joined: Wed Jun 23, 2010 6:48 am
Quarterly Report Help Restricted
I cannot access this page:
https://www.lds.org/help/support/quarte ... t?lang=eng
I am the stake clerk and the stake technology specialist
Yes, my callings are entered in correctly.
I have accessed this page before, but now it says:
"The content on this page is restricted to certain roles. LDS Account sign-in is required."
Yes, I am logged in.
Could it be that its authenticating against my STS calling and not my Stake Clerk calling?
https://www.lds.org/help/support/quarte ... t?lang=eng
I am the stake clerk and the stake technology specialist
Yes, my callings are entered in correctly.
I have accessed this page before, but now it says:
"The content on this page is restricted to certain roles. LDS Account sign-in is required."
Yes, I am logged in.
Could it be that its authenticating against my STS calling and not my Stake Clerk calling?
-
- Community Moderators
- Posts: 11460
- Joined: Mon Mar 17, 2008 10:27 pm
- Location: US
Re: Quarterly Report Help Restricted
As a mere counselor and also an STS, I cannot get in. So that may be exactly what is happening.dpenrod75 wrote:I cannot access this page:
https://www.lds.org/help/support/quarte ... t?lang=eng
I am the stake clerk and the stake technology specialist
Could it be that its authenticating against my STS calling and not my Stake Clerk calling?
- Biggles
- Senior Member
- Posts: 1608
- Joined: Tue May 27, 2008 5:14 am
- Location: Watford, England
Re: Quarterly Report Help Restricted
I'm also an STS and a Ward Clerk, also seeing the same message!
-
- Community Moderators
- Posts: 9861
- Joined: Mon Mar 17, 2008 12:30 am
- Location: USA, TX
Re: Quarterly Report Help Restricted
I see the same message as a branch clerk. I don't think it is a user end issue. The issue is on the Church's end.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
- aebrown
- Community Administrator
- Posts: 15153
- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
Re: Quarterly Report Help Restricted
This issue was noted 10 days ago in this post.
-
- Community Administrator
- Posts: 34422
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Quarterly Report Help Restricted
So is this a outdated link or is there really a problem?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
- aebrown
- Community Administrator
- Posts: 15153
- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
Re: Quarterly Report Help Restricted
It's the same link to the Quarterly Report RKATS article that has always worked. It's also the same link that appears on the Quarterly Report on LCR on the "more..." link in the blue information box at the top of the report.russellhltn wrote:So is this a outdated link or is there really a problem?
So I really think the link is correct. But there seems to be something wrong with the permissions on the help page. Since the problem was initially reported, I have not heard of anyone being able to access that particular article without getting the permissions error, regardless of their calling.
-
- Community Administrator
- Posts: 34422
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Quarterly Report Help Restricted
So this isn't a dual-calling issue?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
- aebrown
- Community Administrator
- Posts: 15153
- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
Re: Quarterly Report Help Restricted
I don't have enough information to answer that. Everyone who identified their callings in this topic and the other one have more than one calling.russellhltn wrote:So this isn't a dual-calling issue?
However, people with dual callings were able to see the article just fine until recently. So something has changed.
- aebrown
- Community Administrator
- Posts: 15153
- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
Re: Quarterly Report Help Restricted
The permissions seem to have been fixed -- I can see the Quarterly Report article once again.aebrown wrote:... there seems to be something wrong with the permissions on the help page. Since the problem was initially reported, I have not heard of anyone being able to access that particular article without getting the permissions error, regardless of their calling.