Trouble downloading videos
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- New Member
- Posts: 3
- Joined: Sat Sep 27, 2014 5:34 am
Trouble downloading videos
Hello, on version 3.4.6, I am frequently unable to download videos to show offline in the Come, Follow Me lessons. I can sometimes download, but other times cannot download any videos. The error is attached. Any idea what causes this and how I can fix it? Thanks.
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- New Member
- Posts: 1
- Joined: Mon Sep 29, 2014 5:34 pm
Re: Trouble downloading videos
did anyone every respond to you? I have this same problem all the time. I can never pre-download and the internet is too slow to stream the video at church.
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- New Member
- Posts: 3
- Joined: Sat Sep 27, 2014 5:34 am
Re: Trouble downloading videos
No reply yet. I'm hoping one of the church tech guys replies.
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- Community Administrator
- Posts: 34416
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- Location: U.S.
Re: Trouble downloading videos
I suggest you use the contact information found on the Gospel Library support - iPhone page. While the developers sometimes visit here, I haven't seen them take up regular residence.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.