My phone LDS Tools password
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- New Member
- Posts: 1
- Joined: Fri Sep 19, 2014 10:48 am
My phone LDS Tools password
LDS Tools requires that I refresh my Windows phone account every 30 days. I have done so but it will not accept my password. It is a new password. My new password is accepted on THIS site but not on my phone. It will not accept my old password either. What must I do?
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- Community Administrator
- Posts: 34417
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: My phone LDS Tools password
How recently did you change the password? I've experienced situations where passwords take time to sync up with various services.
Does your new password contain punctuation? Perhaps LDS Tools isn't handling it properly.
Does your new password contain punctuation? Perhaps LDS Tools isn't handling it properly.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- New Member
- Posts: 1
- Joined: Sun Apr 12, 2015 8:56 pm
Re: My phone LDS Tools password
LDS tools says I must sign in with my new password but I have not received a new one. Where would I find it?
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- Community Administrator
- Posts: 34417
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: My phone LDS Tools password
Are you talking about a PIN to enter the application, or the password to your LDS Account?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.