LDS Tools Directory Error

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jbailey911
New Member
Posts: 8
Joined: Sat Sep 06, 2014 8:33 pm

LDS Tools Directory Error

#1

Post by jbailey911 »

I'm not sure if I'm posting to the correct forum, but I found an error in the LDS Tools Directory.
We have a member whose last name is Fisher. In the Tools Directory he is listed as last name White.
I have been unable to find a way to change this or to track down the reason for the error. In MLS his name is correct.
Thanks for any advice.
russellhltn
Community Administrator
Posts: 34422
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: LDS Tools Directory Error

#2

Post by russellhltn »

jbailey911 wrote:We have a member whose last name is Fisher. In the Tools Directory he is listed as last name White.
I have been unable to find a way to change this or to track down the reason for the error. In MLS his name is correct.
Check MLS again. There are three fields:

In the Household, there's "Household Name" which applies to the household as a whole.

On the individual record, there's "Full Name" and "Preferred Name"

In the case of non-member spouses, you have to look at the Member's record under "Current Spouse".
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jbailey911
New Member
Posts: 8
Joined: Sat Sep 06, 2014 8:33 pm

Re: LDS Tools Directory Error

#3

Post by jbailey911 »

Thank you. I changed it and that seems to have fixed the problem.
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