Missing info

Discussions about the Ward Directory and Map tool on churchofjesuschrist.org.
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jaromrobertgunderson
New Member
Posts: 1
Joined: Sun Aug 31, 2014 3:18 pm

Missing info

#1

Post by jaromrobertgunderson »

I have noticed a few names disappearing from my directory, both from lds.org and from my phone. I have re synced the app, updated the data, deleted and re-downloaded the app, and tried everything I can think of. I have asked the clerk in the ward, and those specific members are visible under his login. I have asked the families, who still live in our ward, and they have done nothing to warrant their lack of info in the ward directory. Their records still reside in the ward in MLS. Any ideas on why this is occurring, and what can be done about it?
russellhltn
Community Administrator
Posts: 34420
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Missing info

#2

Post by russellhltn »

Someone has set their privacy setting to 'leadership only'. That limits their visibility to just the bishopric and Stake presidency.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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