Edit profile doesn't work
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- New Member
- Posts: 1
- Joined: Sun Jun 22, 2014 2:34 pm
Edit profile doesn't work
I can't edit my own profile. No "edit" or "change" options appears next to my info, except by the "visibility" option.
HELP
HELP
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- Community Administrator
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- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Edit profile doesn't work
While the edit link may appear to only be for the visibility, when you click it, you'll find it's for the data as well.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- New Member
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Re: Edit profile doesn't work
I am trying to edit my info because I have moved and need to change address so I can find my new ward and I cannot do it, despite your claim that the edit button does more than visibility. What can I do?
- Biggles
- Senior Member
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- Location: Watford, England
Re: Wireless Survey of church building with Netspot
Change of address is the responsibility of your Ward Clerk or Membership Clerk. Ordinary Members aren't able to do this via the Directory, they can only edit their phone numbers and email address, or upload photos and of course visibility.dancram wrote:I am trying to edit my info because I have moved and need to change address so I can find my new ward and I cannot do it, despite your claim that the edit button does more than visibility. What can I do?
To find your new ward, use the maps option available on lds.org from the same drop down menu, where you found the Directory option.
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Re: Edit profile doesn't work
As noted, you can't change your address. You have to go though your ward for that. I think you can only change phone number, email and visibility.dancram wrote:I am trying to edit my info because I have moved and need to change address so I can find my new ward and I cannot do it, despite your claim that the edit button does more than visibility. What can I do?
You can locate the ward whose boundaries you are in via maps.lds.org. Call ahead, as the hours listed may not be accurate.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- New Member
- Posts: 1
- Joined: Wed Jun 25, 2014 2:00 pm
Re: Edit profile doesn't work
I need to change one digit in our family phone number. When I choose edit by the visibility it opens a box for the phone # but when I change it and hit "save" it doesn't update the phone #.
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- Community Administrator
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Re: Edit profile doesn't work
I've seen that as well. I think you'll find that it does change, but somehow it's cached in your browser session. If you exit completely, or open another browser, you'll see it's updated.lorilynnhowell wrote:I need to change one digit in our family phone number. When I choose edit by the visibility it opens a box for the phone # but when I change it and hit "save" it doesn't update the phone #.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- New Member
- Posts: 2
- Joined: Sat Jul 05, 2014 4:03 pm
Re: Edit profile doesn't work
dancram wrote:I am trying to edit my info because I have moved and need to change address so I can find my new ward and I cannot do it, despite your claim that the edit button does more than visibility. What can I do?
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- New Member
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Re: Edit profile doesn't work
russellhltn wrote:I've seen that as well. I think you'll find that it does change, but somehow it's cached in your browser session. If you exit completely, or open another browser, you'll see it's updated.lorilynnhowell wrote:I need to change one digit in our family phone number. When I choose edit by the visibility it opens a box for the phone # but when I change it and hit "save" it doesn't update the phone #.