Can't edit or add anything.
-
- New Member
- Posts: 1
- Joined: Sun Nov 03, 2013 2:15 pm
Can't edit or add anything.
Everything worked fine last month when we thought we would be ambitious and keep a newsletter going.
Other than the title, now it seems we can't edit any previously posted, ongoing, threads, or post anything new but a title. Can't add anything to the body, can't upload photos, and so it goes. This is happening on multiple computers with multiple people.
It might be that the program isn't reading the correct permissions for publishers and administrators.
Tried it in Firefox, Chrome, and Safari ... nada.
Email me: garyh@infowest.com
Other than the title, now it seems we can't edit any previously posted, ongoing, threads, or post anything new but a title. Can't add anything to the body, can't upload photos, and so it goes. This is happening on multiple computers with multiple people.
It might be that the program isn't reading the correct permissions for publishers and administrators.
Tried it in Firefox, Chrome, and Safari ... nada.
Email me: garyh@infowest.com
-
- New Member
- Posts: 4
- Joined: Sun Jun 01, 2014 11:23 am
Re: Can't edit or add anything.
I am having the same problem on Chrome using an iMac running current Mavericks OS. I am only able to create an article's title and select a category for the article. Perhaps this is just a temporary bug?
-
- Community Administrator
- Posts: 34487
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Can't edit or add anything.
Interesting. It's like the text block for entering text isn't there.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
- New Member
- Posts: 2
- Joined: Thu Jun 05, 2014 11:43 pm
Body field will not appear.
I'm able to populate the title field, but the body field is not there. There's no box to type anything into.
-
- New Member
- Posts: 1
- Joined: Fri Jun 06, 2014 2:52 am
Re: Body field will not appear.
I am having the same problem. I have not had any problems until today. I have tried Firefox and Chrome. Neither worked. Any solutions yet?
- aebrown
- Community Administrator
- Posts: 15153
- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
Re: Body field will not appear.
[Moderator note: I merged the last two posts into an existing topic for this issue.]
I have reported it to the developers.
I was able to duplicate this problem easily last night. This morning on a different computer it seemed to be working fine for me. But that was an artifact of the browser's cache, and didn't last long.MarMar1955 wrote:I am having the same problem. I have not had any problems until today. I have tried Firefox and Chrome. Neither worked. Any solutions yet?
I have reported it to the developers.
-
- Senior Member
- Posts: 2859
- Joined: Sun Jul 01, 2007 6:06 pm
- Location: Plattsmouth, NE
Re: Can't edit or add anything.
I can't see any text entry box for the body, either.
Dana Repouille, Plattsmouth, Nebraska
-
- New Member
- Posts: 1
- Joined: Fri Jun 06, 2014 9:11 am
Re: Can't edit or add anything.
Ditto to all. Problem seems to have started Thursday, June 5. How can it be fixed?
-
- Community Administrator
- Posts: 34487
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Can't edit or add anything.
It's been reported. We have to wait.dant wrote:How can it be fixed?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
- barkeraj
- Church Employee
- Posts: 175
- Joined: Thu Nov 09, 2006 9:15 am
- Location: Springville, UT
Re: Can't edit or add anything.
Thanks for the heads up. We found the issue and hope to have it fixed in the next few minutes. Will update when we have new info.