I can't edit the building locations
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- New Member
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- Joined: Sat Apr 06, 2013 8:45 pm
I can't edit the building locations
I am the stake website administrator. For the last few weeks I have not been able to edit the building locations of the buildings in my stake to update building scheduler information. Is this just happening to me or is this a problem with everyone? Is it a bug? When will it be fixed?
Thank you for your help.
Thank you for your help.
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- Church Employee
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- Location: Utah
Re: I can't edit the building locations
Stake Clerks can edit but website admins cannot.
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- New Member
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Re: I can't edit the building locations
Since when? I have always been able to in the past.
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- Community Administrator
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Re: I can't edit the building locations
"Stake Website Administrator" is listed as a default administrator, so I'd expect them to be able to edit locations.
I'd ask the stake clerk to check the CDOL to make sure you are still listed in that calling. You may still have edit rights to the calendars, but have lost administrator rights.
I'd ask the stake clerk to check the CDOL to make sure you are still listed in that calling. You may still have edit rights to the calendars, but have lost administrator rights.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- New Member
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Re: I can't edit the building locations
If I am indicated correctly on MLS shouldn't I also be indicated correctly on CDOL? Don't these two programs work together?
- aebrown
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Re: I can't edit the building locations
That's the plan. Occasionally they are not completely in sync, which can in most cases be fixed by following the steps outlined in Correcting duplicate or missing callings.perryk wrote:If I am indicated correctly on MLS shouldn't I also be indicated correctly on CDOL? Don't these two programs work together?
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Re: I can't edit the building locations
They do, but:perryk wrote:If I am indicated correctly on MLS shouldn't I also be indicated correctly on CDOL? Don't these two programs work together?
1) You could have been put into a custom position of the same name. Custom positions do not confer any rights.
2) Sync failures between MLS and CDOL are not uncommon. The websites take their cues from CDOL. So checking CDOL is part of the troubleshooting process.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- New Member
- Posts: 37
- Joined: Sat Apr 06, 2013 8:45 pm
Re: I can't edit the building locations
I checked with my stake clerk and he shows on CDOL that I am indeed listed as the stake website administrator. Also, I appear correctly on the website directory as a website administrator. What else could be wrong?
- aebrown
- Community Administrator
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- Location: Draper, Utah
Re: I can't edit the building locations
You didn't mention whether your stake clerk verified that you are on CDOL with the standard calling of "Stake Website Administrator"; if by chance you have a custom calling with that name or a similar name, that would explain the lack of permissions.perryk wrote:I checked with my stake clerk and he shows on CDOL that I am indeed listed as the stake website administrator. Also, I appear correctly on the website directory as a website administrator. What else could be wrong?
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- Church Employee
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- Location: Utah
Re: I can't edit the building locations
I was wrong saying stake website admins cannot edit buildings they can. It appears its not for every stake website admin but it might be specific to perryk. We are working finding out more.