Cannot authenticate to LDSTech from Calendar Help Link
- smconvey
- Member
- Posts: 97
- Joined: Thu Sep 20, 2012 5:58 pm
- Location: Camas, WA, USA
Cannot authenticate to LDSTech from Calendar Help Link
From the Calendar Help, if I select "LDSTech Calendar Forum" the forum page shows that I'm not authenticated. However, it will not permit me to sign in (refreshes to the signin page) or use the forgotten password link ("You are not authorized..."). However, if I open a separate tab and type in "tech.lds.org" the webpage showe that I'm already logged in. I tried clearing my LDSTech cookies, but that did not help. Currently, I have both webpages open: one linked from calendar help (not logged in) and the other by typing in the URL (logged in). See attached screenshots.
- Attachments
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- From Calendar Link
- LDSTech from Calendar Help link.PNG (17.72 KiB) Viewed 672 times
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- From lds.org URL
- LDSTech from URL.PNG (24.24 KiB) Viewed 672 times
- aebrown
- Community Administrator
- Posts: 15153
- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
Re: Cannot authenticate to LDSTech from Calendar Help Link
The link in the calendar help goes to:
That is an old link, designed for the vBulletin software that used to power the LDSTech forum.
The appropriate current link would be:
When the Forum moved from vBulletin to phpBB, redirect rules were put in place so that anyone who accessed the old-style URLs would be taken to the corresponding page on the new Forum. But it appears to me that this redirection incorrectly takes you from HTTPS to HTTP. When you access the Forum using HTTP, it appears that you are signed out (even though you might actually still be signed in, as you can determine by changing the URL in your browser's address bar to start with "https://").
Code: Select all
https://tech.lds.org/forum/forumdisplay.php?110-Calendar
The appropriate current link would be:
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https://tech.lds.org/forum/viewforum.php?f=110
- smconvey
- Member
- Posts: 97
- Joined: Thu Sep 20, 2012 5:58 pm
- Location: Camas, WA, USA
Re: Cannot authenticate to LDSTech from Calendar Help Link
So someone needs to update the LDSTech URL in the calendar help. This will cause frustration - especially for new users who are seeking help.
- aebrown
- Community Administrator
- Posts: 15153
- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
Re: Cannot authenticate to LDSTech from Calendar Help Link
That's one option. The other option is to fix the redirection to preserve HTTPS. That's the better option, in my opinion, because it would also fix bookmarks or any other links to old-style Forum URLs. Of course, it wouldn't hurt to also fix the Calendar help link, but that would be mostly superfluous if the redirects were fixed.smconvey wrote:So someone needs to update the LDSTech URL in the calendar help.