Married member showing up in YSA rolls

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rodr452
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Married member showing up in YSA rolls

#1

Post by rodr452 »

I have a member who is married and continues to show up on the YSA rolls. Does anyone know how this happens and how to fix it? I am wondering if it is not just a glitch. Online through clerk resources when I run the YSA list of members, she does not show up. When I run the rolls list through MLS she shows up as a YSA.

Anyone have any ideas how to fix this?
russellhltn
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Re: Married member showing up in YSA rolls

#2

Post by russellhltn »

Sounds like MLS doesn't know she's married. Have you checked her record on MLS? Was the marriage recorded on-line? If so, you may have to do a Unit Refresh to get the change synced to MLS.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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rodr452
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Re: Married member showing up in YSA rolls

#3

Post by rodr452 »

yes I checked everything in MLS since it wasn't showing up online. Her marriage was added in MLS about 8 months ago. I triple checked everything and it all looked like it was added correctly.
russellhltn
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Re: Married member showing up in YSA rolls

#4

Post by russellhltn »

rodr452 wrote:When I run the rolls list through MLS she shows up as a YSA.
What report are you running? Is it built-in or a custom report? If it's custom, then perhaps the criteria is not correct.
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rodr452
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Re: Married member showing up in YSA rolls

#5

Post by rodr452 »

It is the built-in report for the rolls under the reports drop down box.
russellhltn
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Re: Married member showing up in YSA rolls

#6

Post by russellhltn »

rodr452 wrote:It is the built-in report for the rolls under the reports drop down box.
Rolls? I don't have MLS in front of me, but are you talking about Sunday School class? That would have been a manual assignment. You need to move her back to the right class. That part is not automatic. In fact YSA "class" isn't even a standard part of MLS, but a custom class someone created.
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russellhltn
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Re: Married member showing up in YSA rolls

#7

Post by russellhltn »

Try this report: From the top toolbar: Organizations > Single members. That's where you'll find the built-in report for YSA.

Or from the picture menu: Organizations More > Adults >Single Members.
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rodr452
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Re: Married member showing up in YSA rolls

#8

Post by rodr452 »

It appears to be some sort of glitch in the system. There is a custom list for the YSA group and I am able to add specific requirements to eliminate a couple people who show up on the list that are not supposed to be there. However those individuals still then show up into the built-in report for YSA. It doesn't make sense to me.
russellhltn
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Re: Married member showing up in YSA rolls

#9

Post by russellhltn »

rodr452 wrote:There is a custom list for the YSA group and I am able to add specific requirements to eliminate a couple people who show up on the list that are not supposed to be there.
What requirements are you adding?

rodr452 wrote:However those individuals still then show up into the built-in report for YSA. It doesn't make sense to me.
When you say the "built-in" report, are you talking about the one I gave the path to above, or something else? If something else, please give the path to it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
rodr452
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Joined: Mon Jul 22, 2013 9:07 am

Re: Married member showing up in YSA rolls

#10

Post by rodr452 »

The custom report list already had age being greater than 17 and less than 31 and it also listed those that are not married. Simple enough. I added "marriage date" and then set it to no value. This seemed to eliminate of the members who was married since there was a marriage date.

However this just eliminated the person from the report, they still appeared in the rolls. The built-in report I am talking about is the one I believe you directed me too. I can't modify it or do anything with it. It appears to be populated by information in the system.
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