Move Records Out - Contact Info

Discussions around using and interfacing with the Church MLS program.
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dtmorrix
New Member
Posts: 3
Joined: Sun Oct 20, 2013 9:53 am

Move Records Out - Contact Info

#1

Post by dtmorrix »

Hi there,

When requesting records to be moved out, on the address page there is a section on the bottom of that page (see attached image) called "Contact Information", supposedly to assist the ward the record is going to in finding the individual to be moved. I thought this would be immensely useful to the next ward, but can't figure out how to get it to NOT be grayed out so I can actually enter information here. I'm probably just missing something. Thanks.
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contact_info.jpg
Image of the MLS contact information box
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russellhltn
Community Administrator
Posts: 34421
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Move Records Out - Contact Info

#2

Post by russellhltn »

It lights up when you do a "Address Unknown".

As for normal contact information, you need to go to the prior screen where you can enter the phone number and email addresses.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
dtmorrix
New Member
Posts: 3
Joined: Sun Oct 20, 2013 9:53 am

Re: Move Records Out - Contact Info

#3

Post by dtmorrix »

So it won't let you select an address and also fill out the box? Darn. :(
russellhltn
Community Administrator
Posts: 34421
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Move Records Out - Contact Info

#4

Post by russellhltn »

You can always use "contract bishop" to pass along information.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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