Lost password
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- Member
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Lost password
Hi,
One of our bishopric members can not remember his password anymore. I asked the stake clerk to help to solve this but he told me to contact the GSC. I am busy already to try to connect them for one week and now I give up. Can any tell me what to do.
Thanks in advance,
PGM44
One of our bishopric members can not remember his password anymore. I asked the stake clerk to help to solve this but he told me to contact the GSC. I am busy already to try to connect them for one week and now I give up. Can any tell me what to do.
Thanks in advance,
PGM44
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- Community Administrator
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Re: Lost password
Password to what? If to MLS, any MLS admin can assign a new password. If you're talking about LDS Account, got to the recover option found at ldsaccount.lds.org.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Lost password
OK, thanks.
It was for MLS.
Sorry I forgot to write that.
It was for MLS.
Sorry I forgot to write that.
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Re: Lost password
Any other MLS administrator can log into MLS, call up the user, and allow him to enter a new password.pgm44 wrote:It was for MLS.
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Re: Lost password
I am not sure when the change came in but you now need two people to authorise changes to passwords belonging to the Bishopric or Stake Presidency, one of which has to be a member of the Bishopric or Presidency. A member of the Bishopric or Presidency can change their own if they are logged in but if they have forgotten their password it needs authorising in the same way that donations are authorised.
I am not sure if this extends to clerks and exec secs.
It doesn't apply to assistant clerks or other users as they can be changed by one user with admin rights.
I am not sure if this extends to clerks and exec secs.
It doesn't apply to assistant clerks or other users as they can be changed by one user with admin rights.
- Biggles
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Re: Lost password
I think this scenario changed back with MLS 3.6.1. The explanation is in the release notes on RKAT.simonawright wrote:I am not sure when the change came in but you now need two people to authorise changes to passwords belonging to the Bishopric or Stake Presidency, one of which has to be a member of the Bishopric or Presidency. A member of the Bishopric or Presidency can change their own if they are logged in but if they have forgotten their password it needs authorising in the same way that donations are authorised.
I am not sure if this extends to clerks and exec secs.
It doesn't apply to assistant clerks or other users as they can be changed by one user with admin rights.
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Re: Lost password
I remember reading about it now. It is a protection that would apply to the password of those who are able to authorize an actual expenditure of funds through MLS.Biggles wrote:I think this scenario changed back with MLS 3.6.1. The explanation is in the release notes on RKAT.
We do not see this in the U.S. because we cannot authorize actual electronic funds transfers through MLS as you are able to do in some other countries. We can merely write checks.
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Re: Lost password
This changed in MLS 3.6.0. The restriction applies to anyone with the authorization rights for finances. So it takes two users to make a password change for a clerk, since the clerk has finance access. This would also apply to an assistant clerk with finance access.simonawright wrote:I am not sure when the change came in but you now need two people to authorise changes to passwords belonging to the Bishopric or Stake Presidency, one of which has to be a member of the Bishopric or Presidency. A member of the Bishopric or Presidency can change their own if they are logged in but if they have forgotten their password it needs authorising in the same way that donations are authorised.
I am not sure if this extends to clerks and exec secs.
It doesn't apply to assistant clerks or other users as they can be changed by one user with admin rights.
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Re: Lost password
So basically where would we need to click and what do we need to do to change the password?
- sbradshaw
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Re: Lost password
Log in to MLS, go to System Options, then Users, then find your username; open it up, type in a new password, and save. I don't remember if any MLS user can see the Users – the clerk himself may have to be logged in to see Users in System Options.10527684 wrote:So basically where would we need to click and what do we need to do to change the password?
Samuel Bradshaw • If you desire to serve God, you are called to the work.