Updating New Bishop in CDOL
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Updating New Bishop in CDOL
From stake MLS we sent in a change on Sunday for a unit with a new bishop. Shortly afterward, the unit page reflected Unpublished Changes, as expected.
Today, the page is Active again, Unpublished Changes is no longer there, and the change is not reflected.
Is this normal? Is there an additional process that makes the change final? Or does the change need to be initiated again? Thanks.
Today, the page is Active again, Unpublished Changes is no longer there, and the change is not reflected.
Is this normal? Is there an additional process that makes the change final? Or does the change need to be initiated again? Thanks.
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Re: Updating New Bishop in CDOL
It looks like MLS only sent up the release for the old bishop. Please try again. I will talk to the MLS team to see if they can duplicate the problem.
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Re: Updating New Bishop in CDOL
Actually, we sent it twice. First time Sunday evening, with another sending on Monday morning to add the email address. Could that have confused things?JonesRK wrote:It looks like MLS only sent up the release for the old bishop. Please try again. I will talk to the MLS team to see if they can duplicate the problem.
In any event, we will resend all this evening. Thanks.
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Re: Updating New Bishop in CDOL
That explains why I saw it twice, but in both of them it only shows the release.lajackson wrote:Actually, we sent it twice. First time Sunday evening, with another sending on Monday morning to add the email address. Could that have confused things?JonesRK wrote:It looks like MLS only sent up the release for the old bishop. Please try again. I will talk to the MLS team to see if they can duplicate the problem.
In any event, we will resend all this evening. Thanks.
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Re: Updating New Bishop in CDOL
We will resend this evening. Thanks for checking on it.JonesRK wrote:That explains why I saw it twice, but in both of them it only shows the release.lajackson wrote: Actually, we sent it twice.
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Re: Updating New Bishop in CDOL
Well, I sure wish MLS would remember this information each time I save it. Nevertheless, I have typed it all in a third time and completed the Send/Receive.lajackson wrote:We will resend this evening. Thanks for checking on it.JonesRK wrote:That explains why I saw it twice, but in both of them it only shows the release.lajackson wrote: Actually, we sent it twice.
Perhaps the third time is the charm. On the other hand, having some familiarity with how reliable computers are at doing the same thing over and over, I sense there may be a new fax number in my future. [grin]
Looking forward once more to seeing those Unpublished Changes. And thanks again, Ryan, for your help.
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Re: Updating New Bishop in CDOL
You better break out that fax number. The unpublished changes only have the release again. I have passed this on to the MLS team to see why it isn't sending the new bishop's information.lajackson wrote: Perhaps the third time is the charm. On the other hand, having some familiarity with how reliable computers are at doing the same thing over and over, I sense there may be a new fax number in my future. [grin]
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Re: Updating New Bishop in CDOL
Thank you again, Ryan. Now then, where did I notice that fax machine most recently? [grin]JonesRK wrote:You better break out that fax number. The unpublished changes only have the release again. I have passed this on to the MLS team to see why it isn't sending the new bishop's information.
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Re: Updating New Bishop in CDOL
They asked me to pdf the Ward Leader and Unit Change Request form and email it to an ldschurch address, which I have done.lajackson wrote:Now then, where did I notice that fax machine most recently?
I also sent an email to mlssupport describing the problem.
The stake clerk mentioned that the last time we made a change in bishops (about 7 months ago), the stake president finally faxed in the form because "they never got it through MLS". I wonder if the same thing happened back then.
Of course, we have updated and reloaded MLS several times since then. And, as a stake, we don't get very many opportunities to test this particular MLS function. I assume it is working for others.
The only thing I have noticed of interest is that the form that MLS generates does not include all of the information entered into MLS before the form is printed, but I also figure that the computer just sends the information anyway, even though the computer does not print it out on the form. I just wrote the information in on the bottom of the printed form before I scanned and emailed it.
It is a connected world.
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Re: Updating New Bishop in CDOL
Mission accomplished, thanks to the fine folks at Church Organization Services. Some of the old manual ways still work quite well.lajackson wrote:They asked me to pdf the Ward Leader and Unit Change Request form and email it
Sorry, MLS. But we still will help troubleshoot the problem if there is something you need us to do.