I am using Win7 64bit with IE 10 latest version from MS Updates. When I login to lds.org as the ward clerk an then attempt to update my quarterly report, I get a notice at the top of the lds.org quarterly report screen as follows: "Attention:This site does not support the current version of your web browser. To get the best possible experience using our website we recommend that you upgrade to a newer version or install another Web Browser." and I can not update the quarterly report or print it.
What is causing this issue?
When I change to Chrome, the problem does not exist.
All clues are appreciated.
Tim
760-807-4022
Error message when using IE10
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russellhltn
- Community Administrator
- Posts: 34513
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Error message when using IE10
Most likely you are running IE in "compatibility mode" which makes it behave like an older version of IE.
Go back to the site and click and little "ripped page" icon in the address bar.
The icon should be gray (off), not blue (on).
Go back to the site and click and little "ripped page" icon in the address bar.
The icon should be gray (off), not blue (on).
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.