I am the clerk for our ward.
We have a brother that moved into our ward 9-10 days ago, but when I try to change his phone number, I receive the error message: "Please correct the following errors: Sorry, something went wrong loading the requested data. Try refreshing the page, or try again later."
It has been doing this for the past several days; if they don't want me to change the information, it does not seem polite to provide an "edit" button.
Any ideas/suggestions?
Can't update phone number for member in ward
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- aebrown
- Community Administrator
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- Joined: Tue Nov 27, 2007 8:48 pm
- Location: Draper, Utah
Re: Can't update phone number for member in ward
I'd recommend that you make the change in MLS. First of all, that's pretty much guaranteed to work. And I wouldn't be surprised if it cleans up whatever data error is causing the error message you're seeing; if so, you would then be able to edit that member's phone number on LDS.org once the change syncs from MLS to LDS.org.jlucas1 wrote:Any ideas/suggestions?
As for your more general question about whether you have the correct permissions, I think it's clear that you do -- otherwise you wouldn't even see the Edit button. It may be the case that you were seeing a problem with that one particular member's data. You might want to try editing some other member's information to test that theory.