I am a new stake assistant clerk over technology. My LDS.org account is not allowing me access to Clerk Tools that are normally under the Sign In / Tools drop down, and it does not allow me to access clerk.lds.org . I get an Access Denied screen when I attempt to do this. The previous person with my calling showed me this on his account before he was released and callings and permissions were changed in MLS. Any ideas on how to get this access to work? Would my calling normally have access to these tools on LDS.org?
Thanks in advance.
Clerk Tools not accessible on my LDS.org account
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- aebrown
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Re: Clerk Tools not accessible on my LDS.org account
The calling of Assistant Stake Clerk - Technology Spc doesn't allow you access to Clerk Resources, but you should have access to Leader Resources.
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Re: Clerk Tools not accessible on my LDS.org account
That is correct. You're not dealing with membership or finance. But you'll find good stuff at https://clerksupport.lds.org/ksteurer wrote:I am a new stake assistant clerk over technology. My LDS.org account is not allowing me access to Clerk Tools that are normally under the Sign In / Tools drop down, and it does not allow me to access clerk.lds.org . I get an Access Denied screen when I attempt to do this.
If he really was using clerk.lds.org, he must have had another calling that granted him access. STS does not have access to it.ksteurer wrote:The previous person with my calling showed me this on his account before he was released and callings and permissions were changed in MLS. Any ideas on how to get this access to work? Would my calling normally have access to these tools on LDS.org?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Clerk Tools not accessible on my LDS.org account
Assistant Stake Clerk - Technology Specialist is not on the access table to Leader Resources ether.aebrown wrote:The calling of Assistant Stake Clerk - Technology Spc doesn't allow you access to Clerk Resources, but you should have access to Leader Resources.
Nor should it be. What purpose would a Technology Specialist have in Clerk or Leader Resources?
- aebrown
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Re: Clerk Tools not accessible on my LDS.org account
I don't know of an access table for Leader Resources (at least there isn't one that is available to regular clerks and leaders). The only Access Table that is available when you are in either Clerk or Leader Resources is the one for Clerk Resources. If you look closely at the Access Table, you'll see that this is true.Gary_Miller wrote:Assistant Stake Clerk - Technology Specialist is not on the access table to Leader Resources ether.aebrown wrote:The calling of Assistant Stake Clerk - Technology Spc doesn't allow you access to Clerk Resources, but you should have access to Leader Resources.
Nor should it be. What purpose would a Technology Specialist have in Clerk or Leader Resources?
I now have an additional calling that allows me to see Clerk Resources, but back when I was simply a Stake Technology Specialist, I could sign in to Leader Resources. I didn't have access to everything on Leader Resources, but there were links to training and documentation materials targeted specifically at Stake Technology Specialists.
Oh, and if you want an authoritative source to confirm this, see this post by JonesRK, who certainly would know.
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Re: Clerk Tools not accessible on my LDS.org account
Good, Thank You
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Re: Clerk Tools not accessible on my LDS.org account
While counterintuitive, I can confirm that a STS does have access.Gary_Miller wrote:Assistant Stake Clerk - Technology Specialist is not on the access table to Leader Resources ether.aebrown wrote:The calling of Assistant Stake Clerk - Technology Spc doesn't allow you access to Clerk Resources, but you should have access to Leader Resources.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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Re: Clerk Tools not accessible on my LDS.org account
Thank you for all the replies. I will let our stake presidency know the general consensus, and stick to https://clerksupport.lds.org/ for now. As an FYI, I attached a capture of the Sign In/Tool drop down that shows up for me with my calling. You can see that "Leader Resources", "Church Directory of Organizations and Leaders" and "Facility Issue Reporting" are the options for me.
God bless you all for your service!
God bless you all for your service!