The Directory does not update
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- New Member
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- Joined: Wed Jun 19, 2013 12:13 am
The Directory does not update
My Directory does not have accurate information for me regarding my stake and ward. For example my brother moved into my stake 2 years ago. his name doesn't show up on my directory, but does for him. So I think my directory tied to my log in is not updating. Anyone know how to fix this? i It is rather frustrating as I need accurate ward list information and whats coming onto my phone through LDS tools is not accurate because the directory is not accurate. But its accurate for my wife. help?
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- Community Administrator
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Re: The Directory does not update
Where are you looking? In LDS Tools or the on-line directory?
Tools has to be synced. As far as I've seen, it has to be done manually. I've not heard any reports of the on-line directory being out of sync except for callings.
Tools has to be synced. As far as I've seen, it has to be done manually. I've not heard any reports of the on-line directory being out of sync except for callings.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- Church Employee
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Re: The Directory does not update
Is his household marked private? If so then he wouldn't show up for you.
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- Community Administrator
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Re: The Directory does not update
What calling does your wife hold? Some callings allow the member to see "private" households.Proc3000 wrote:But its accurate for my wife.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- New Member
- Posts: 2
- Joined: Wed Jun 19, 2013 12:13 am
Re: The Directory does not update
My wife doesn't have a leadership calling. We actually have the same calling at the moment. and my brother hasn't restricted his data. We were actually comparing it the other day together. I know you have to sync lds tools. It reflects this way on the directory AND my LDS tools. Its really odd.