Error While Generating Print Jobs

[randalloveson]

Ever since a change of computers, I have been unable to print reports from CDE (not at the time of sending records nor while attempting to print monthly reports). Immediately after any action that would generate a print job, an error occurs stating (translated from Spanish):

"An error occurred while attempting to generate the print job."

This has been a serious problem lately since as far as I can tell there is no other way to preserve data sent via CDE to Salt Lake... it seems to erase everything (or store it in some unreadable binary format) upon sending the information.

Any help would be greatly appreciated!

[russellhltn]

Are you able to print anything from your browser?

[randalloveson]

I haven't experienced problems printing from any other program.

I have also attempted a thorough uninstall/re-install without success.

[russellhltn]

Most of us don't know much about CDE. You may have better luck contacting the unit support that covers your area.