Ever since a change of computers, I have been unable to print reports from CDE (not at the time of sending records nor while attempting to print monthly reports). Immediately after any action that would generate a print job, an error occurs stating (translated from Spanish):
"An error occurred while attempting to generate the print job."
This has been a serious problem lately since as far as I can tell there is no other way to preserve data sent via CDE to Salt Lake... it seems to erase everything (or store it in some unreadable binary format) upon sending the information.
Any help would be greatly appreciated!
Error While Generating Print Jobs
-
- New Member
- Posts: 2
- Joined: Fri May 31, 2013 5:59 pm
-
- Community Administrator
- Posts: 34485
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Error While Generating Print Jobs
Are you able to print anything from your browser?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
-
- New Member
- Posts: 2
- Joined: Fri May 31, 2013 5:59 pm
Re: Error While Generating Print Jobs
I haven't experienced problems printing from any other program.
I have also attempted a thorough uninstall/re-install without success.
I have also attempted a thorough uninstall/re-install without success.
-
- Community Administrator
- Posts: 34485
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Error While Generating Print Jobs
Most of us don't know much about CDE. You may have better luck contacting the unit support that covers your area.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.