Convert Data Entry (CDE) fails to import correctly
-
- New Member
- Posts: 2
- Joined: Mon May 27, 2013 1:46 am
Convert Data Entry (CDE) fails to import correctly
I am currently in the office of the Philippines Manila mission, where we are using CDE to record our Baptism and Confirmation Records. We have one computer that can enter records fine, but occasionally there is another person in the office with some down time who can help recording Baptism and Confirmation Records. We copied the software from the first computer to another computer (this may be the problem), and tried exporting information from the computer with the copied software and importing it to the original computer. The CDE program says that the import was successful, but when we check for pending submissions it says there are none. Is there some "authorized" way we need to install the CDE software to the computer? We've made sure they're the same version. Is this feature just not working?
In short, we would like to use the computer with the copied software to speed up the work of entering BCRs. How do we get it to export and then import correctly to the original so that it can be submitted by the authorized computer?
In short, we would like to use the computer with the copied software to speed up the work of entering BCRs. How do we get it to export and then import correctly to the original so that it can be submitted by the authorized computer?
-
- Community Moderators
- Posts: 9861
- Joined: Mon Mar 17, 2008 12:30 am
- Location: USA, TX
Re: Convert Data Entry (CDE) fails to import correctly
It is most likely the program needs to be installed. This creates registry settings for the program that are not present when the program folders and files are only copied from one computer to another. Contact your area office for the installer, if available for multiple computer use. I have no way of knowing, but, it may be like MLS in that only one installation of the software may be installed for full functionality. When you contact your area office they will let you know.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
-
- Church Employee
- Posts: 104
- Joined: Wed May 18, 2011 5:45 pm
Re: Convert Data Entry (CDE) fails to import correctly
To my knowledge, CDE can only be installed on one computer in a mission office. Your area office can confirm.
-
- New Member
- Posts: 2
- Joined: Mon May 27, 2013 1:46 am
Re: Convert Data Entry (CDE) fails to import correctly
Alright, thank you very much! We were hoping for a way to speed up the process, but if it's forbidden, that's fine.
-
- Member
- Posts: 115
- Joined: Tue Mar 01, 2011 8:24 am
- Location: Eagle Mountain UT
Re: Convert Data Entry (CDE) fails to import correctly
A lot of missions install it on more than one PC - the important thing is to only transmit from one. Not official policy - just what is being done.wertdl wrote:To my knowledge, CDE can only be installed on one computer in a mission office. Your area office can confirm.
Ryan Gifford
MLS
MLS
-
- New Member
- Posts: 24
- Joined: Mon Aug 20, 2012 10:16 am
Re: Convert Data Entry (CDE) fails to import correctly
We have a similar situation in our mission office where we want to use a second computer to enter and submit baptisms during periods of downtime. We have successfully installed CDE on a second computer, and we can enter new convert baptism data fine on that second computer. But when we tried to submit the data, it said "sending" but soon failed, saying something about being not authorized. We then tried to export the new baptisms from the second computer (using a thumb drive), and importing them into the authorized computer. We found the "baptfile.dat" file, and it said it successfully imported the file. But we cannot find the imported entries.
Is there not any way to use a second computer to perform data entry, and then either submit it directly, or export/import it to the authorized computer and then submit it?
Thanks in advance for the help.
Is there not any way to use a second computer to perform data entry, and then either submit it directly, or export/import it to the authorized computer and then submit it?
Thanks in advance for the help.
-
- Community Moderators
- Posts: 11460
- Joined: Mon Mar 17, 2008 10:27 pm
- Location: US
Re: Convert Data Entry (CDE) fails to import correctly
You have posted to a nearly four-year-old topic, but I think the answer has not changed. You may wish to check with the Global Service Center, but if CDE works the same way as MLS does, then no, it will only run on one computer.trohlfing wrote:Is there not any way to use a second computer to perform data entry, and then either submit it directly, or export/import it to the authorized computer and then submit it?
When your second computer failed to send with a "not authorized" message, it was being told it was not the computer from which headquarters was expecting to receive a transmission. And if you successfully imported the file you mentioned, it is likely you deleted the file on your primary computer and lost all of that information.
-
- Church Employee
- Posts: 3025
- Joined: Mon Feb 09, 2009 4:55 pm
- Location: Riverton, Utah
Re: Convert Data Entry (CDE) fails to import correctly
No, there is no way to use a second computer for data entry with CDE.trohlfing wrote:Is there not any way to use a second computer to perform data entry, and then either submit it directly, or export/import it to the authorized computer and then submit it?
-
- New Member
- Posts: 24
- Joined: Mon Aug 20, 2012 10:16 am
Re: Convert Data Entry (CDE) fails to import correctly
Thanks for your replies. I can understand why the Church only permits records to be submitted by one computer. But what I don't understand is why it isn't possible to do the data entry on a second computer running CDE (but not submit them) -- and then export to a thumb drive, and then import them from the thumb drive to the official CDE computer, and finally submit them from that computer. We tried that, but even though it said the export and import operations were successful, there was nothing pending to submit on the official computer after the import.
-
- Community Administrator
- Posts: 34422
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Convert Data Entry (CDE) fails to import correctly
It wasn't designed for that. The import/export was for backup/restore.trohlfing wrote:Thanks for your replies. I can understand why the Church only permits records to be submitted by one computer. But what I don't understand is why it isn't possible to do the data entry on a second computer running CDE (but not submit them) -- and then export to a thumb drive, and then import them from the thumb drive to the official CDE computer, and finally submit them from that computer. We tried that, but even though it said the export and import operations were successful, there was nothing pending to submit on the official computer after the import.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.