Deceased member not deceased
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- New Member
- Posts: 2
- Joined: Sun May 05, 2013 10:56 am
Deceased member not deceased
In MLS, it shows under a certain member's information that her current spouse is deceased. It shows this as a note at the bottom of the current spouse tab in the individual's record. This spouse is not deceased and I don't know how that note even got on there. I couldn't find a way to remove this note. Does anyone know how to fix this problem?
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- Community Administrator
- Posts: 34417
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Deceased member not deceased
Sound like a job for Special request.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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- New Member
- Posts: 2
- Joined: Sun May 05, 2013 10:56 am
Re: Deceased member not deceased
I followed the instructions for special request and sent my changes through MLS 2.5 weeks ago, but still have received no reply. I don't know if I am supposed to get a message from them or what, but the problem is still not solved. What else should I do?
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- Community Administrator
- Posts: 34417
- Joined: Sat Jan 20, 2007 2:53 pm
- Location: U.S.
Re: Deceased member not deceased
I'd call Local Unit Support on Tuesday.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.