Deceased member not deceased

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mathewtheronsouthwick
New Member
Posts: 2
Joined: Sun May 05, 2013 10:56 am

Deceased member not deceased

#1

Post by mathewtheronsouthwick »

In MLS, it shows under a certain member's information that her current spouse is deceased. It shows this as a note at the bottom of the current spouse tab in the individual's record. This spouse is not deceased and I don't know how that note even got on there. I couldn't find a way to remove this note. Does anyone know how to fix this problem?
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Deceased member not deceased

#2

Post by russellhltn »

Sound like a job for Special request.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
mathewtheronsouthwick
New Member
Posts: 2
Joined: Sun May 05, 2013 10:56 am

Re: Deceased member not deceased

#3

Post by mathewtheronsouthwick »

I followed the instructions for special request and sent my changes through MLS 2.5 weeks ago, but still have received no reply. I don't know if I am supposed to get a message from them or what, but the problem is still not solved. What else should I do?
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Deceased member not deceased

#4

Post by russellhltn »

I'd call Local Unit Support on Tuesday.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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