Downloading Family History Consultant Video Problem

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deweydame
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Posts: 1
Joined: Mon Nov 02, 2015 3:49 pm

Downloading Family History Consultant Video Problem

Postby deweydame » Mon Nov 02, 2015 3:53 pm

This video: http://link.brightcove.com/services/pla ... 9863459001

does not download for lessons. All I can save is an html link to the video. This video is in Lesson 2 of the New Consultant Lessons. It is the graphic/comic video about Sharing Photos.

Is there a way to download it? Directions for the instructor are to download all videos in case of slow connections, etc.

Joan Enders, Family History Director, Longview WA Stake

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aebrown
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Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Re: Downloading Family History Consultant Video Problem

Postby aebrown » Mon Nov 02, 2015 4:23 pm

deweydame wrote:This video: http://link.brightcove.com/services/pla ... 9863459001

does not download for lessons. All I can save is an html link to the video. This video is in Lesson 2 of the New Consultant Lessons. It is the graphic/comic video about Sharing Photos.

Is there a way to download it? Directions for the instructor are to download all videos in case of slow connections, etc.

Since you provided no links to the New Consultant Lessons, I'm not sure just what the context of your question is, especially since the link to the video gives no clues as to where it came from.

The video player doesn't provide a way to download the video. Any download link would be on the page that contains the video. If you could provide a link to the lessons, then I could track it down.

But in any case, I can tell you how to download that video. From the Memories help page, there is a download link. Click on that link (either on the Memories help page or in this post), and you'll be able to download the video.


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