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Log in error
Posted: Sun Sep 04, 2011 7:29 am
by bweggersen
When I try to sign into the new lds.org account, I get an error:
Error 500: java.lang.NullPointerException
This seems to be specific to Windows, because I can log in on an iPhone and on MacOS, but not on Windows. I thought maybe it was something specific to my setup here, but at church today I heard that there are several others that are getting the same error.
For me, it has been giving this error for a month now.
Does anybody know what's going on?
Benjamin
Posted: Sun Sep 04, 2011 12:59 pm
by russellhltn
Do you know if it's specific to the browser? IE is the most common one on Microsoft products, but wouldn't be found on a iPhone or MacOS.
Posted: Sun Sep 04, 2011 6:41 pm
by jdlessley
I think the LDS Account site or servers related to it have been having issues for over a week. The thread
Registration Page is not working reports issues in registering a new account. I personally had problems using the LDS Account logon for these forums last weekend. It was not browser specific since I had the same results for IE8, FireFox 6 and Chrome.
Critical sign-in issue
Posted: Mon Oct 31, 2011 11:23 am
by froderh
Quite a lot of the seminary and institute teachers experience the same when logging in from the si.lds.org page. It connects to the
https://si.lds.org/?signmein that instead of showing terminates with error: "Error 500: java.lang.NullPointerException"
Any ideas for us? Is anyone working on this?
Thanks in advance!
Possible solution: Try changing your default browser language to English
Posted: Tue Nov 01, 2011 9:54 am
by froderh
Hi all,
I got the following advice from an [font="]LDS Account Administrator:
[/font][font="]Please try changing your default browser language to English.[/font]
[font="] [/font]
[font="]Internet Explorer[/font]
[font="]1. Go to Tools.[/font]
[font="]2. Click on Internet Options.[/font]
[font="]3. Select Languages.[/font]
[font="]4. Click on the Add button and add the English (United States) language.[/font]
[font="]5. Mark the language English (United States) and click to Move up.[/font]
[font="]6. Click Ok.[/font]
[font="] [/font]
[font="]Mozilla Firefox[/font]
[font="]1. Go to Options.[/font]
[font="]2. Click on Content tab.[/font]
[font="]3. Click on Choose, next to Languages.[/font]
[font="]4. Click on the Add button and add English (United States) language.[/font]
[font="]5. Mark the language English (United States) and click to Move up.[/font]
[font="]6. Click Ok.[/font]
[font="] [/font]
[font="]It worked for me - hope it helps you too![/font]
[font="][/font]
[font="]Best regards,[/font]
[font="]Frode
[/font]
[font="][/font]
Posted: Sun Nov 13, 2011 11:52 am
by m.kucinas
Works pretty good with Firefox. Any advice on Chrome?