LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
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A workshop was run today to try and get the High Priests up and running with Family Search Indexing. I tried to get a member registered for an LDS Account who did not already have one. The first step worked but when the extra details form was presented, several times the information required was entered but when clicking to continue the form just came up again with all the data wiped out and no error message to indicate was was wrong or missing. Is there a fault with the LDS Account registration page?
There are no problems, only solutions.
I've had problems getting a message sent from the LDS Account site reporting logon issues for the forums last weekend. This issue is similar in that a data page is not being accepted. I just kept sending the same message over a period of several days until it was finally accepted. I doubt that will work for this situation.
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