Primary LDS Account Email

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
geadmi
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Joined: Mon Aug 08, 2011 6:31 am

Primary LDS Account Email

Postby geadmi » Mon Aug 08, 2011 6:33 am

When I update my email address in the ward directory, it does not update the primary LDS account. Emails are still going to the old email address when people email me from the ward directory. Shouldn't they sync? How do I change this? I have updated everything I know to update.

scgallafent
Church Employee
Church Employee
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Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Postby scgallafent » Mon Aug 08, 2011 7:55 am

You can modify your LDS Account profile at https://ldsaccount.lds.org/.

russellhltn
Community Administrator
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Mon Aug 08, 2011 9:31 am

How long have you waited? It can take a couple of days for all the different systems to sync.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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johnsonth
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Joined: Tue Dec 21, 2010 12:48 pm
Location: Utah, USA
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Postby johnsonth » Mon Aug 08, 2011 9:56 am

Your directory email address and your LDS Account email aren't connected in any way. Your directory email address is only linked with your MLS email address.

kisaac
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Location: Utah, united states

Postby kisaac » Fri Aug 12, 2011 4:34 am

Are you sure the primary doesn't have their own list they are using to email their notices? In that case, your old email is saved in a "contact list" of somebody, and they will need to correct it.


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