LDS Account

LDS Account is the primary user account (user name and password) for accessing online Church resources. This forum is a space to discuss all things related to LDS Account (registration, account recovery, user experience, vulnerabilities, etc.).
User avatar
allenblodgett
Member
Posts: 87
Joined: Thu Apr 30, 2009 4:08 pm
Location: San Fernando, CA, USA
Contact:

LDS Account

Postby allenblodgett » Sun May 15, 2011 2:00 pm

My father has a LDS Account, but does not know the password & when we try the "Forgot your Password?" the steps to fix it does not seem to work.

Can a member of the bishopric help through MLS? Or can he set up a new account(1)?

1-Can't there only be one account per membership record?

techgy
Community Moderators
Posts: 3174
Joined: Sun Jan 13, 2008 6:48 pm
Location: California

Postby techgy » Sun May 15, 2011 2:41 pm

AllenBlodgett wrote:My father has a LDS Account, but does not know the password & when we try the "Forgot your Password?" the steps to fix it does not seem to work.

Can a member of the bishopric help through MLS? Or can he set up a new account(1)?

1-Can't there only be one account per membership record?


The Bishopric cannot assist in the recovery of any LDS account details aside from providing the individual's membership number.
Yes, each person is given only one LDS account.
If your father has already tried using the recovery process and was unsuccessful, he can contact support in person and someone will assist him. https://ldsaccount.lds.org/sign-in/go/contact.jsf
Have you read the Code of Conduct?

russellhltn
Community Administrator
Posts: 20763
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Sun May 15, 2011 6:24 pm

AllenBlodgett wrote:My father has a LDS Account, but does not know the password & when we try the "Forgot your Password?" the steps to fix it does not seem to work.


I just tried it. It worked and I was able to confirm that by logging into ldsaccount.lds.org.

However, it seem to take some time (hours) before the change became effective for the forum and the main lds.org page.

Make sure he remembers his screen name correctly, or password recovery won't work.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


Return to “LDS Account”

Who is online

Users browsing this forum: No registered users and 1 guest