JIRA access?

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RossEvans
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JIRA access?

Postby RossEvans » Fri Feb 18, 2011 8:41 am

I thought my LDS Account was set up to give me JIRA access when I attended the LDS Tech conference workshop last spring. Now I can't log in with my LDS Accouint username and password, which works for other Church sites such as lds.org and this forum. I think I may have changed my LDS Account username and/or password siince inititializing JRA access, if that is a factor.

In any case, how can I fix this? The JIRA login page says, "Not a member? Contact an Administrator to request an account." How do I do that?

Truth be told, this is the first time I have ever tried to log in and write to the JIRA database. I am able to read it without logging in.

eblood66
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Location: Cumming, GA, USA

Postby eblood66 » Fri Feb 18, 2011 8:48 am

RossEvans wrote:I thought my LDS Account was set up to give me JIRA access when I attended the LDS Tech conference workshop last spring. Now I can't log in with my LDS Accouint username and password, which works for other Church sites such as lds.org and this forum. I think I may have changed my LDS Account username and/or password siince inititializing JRA access, if that is a factor.

In any case, how can I fix this? The JIRA login page says, "Not a member? Contact an Administrator to request an account." How do I do that?

Truth be told, this is the first time I have ever tried to log in and write to the JIRA database. I am able to read it without logging in.


The wiki page Getting Involved with Projects says to send a message with your LDS Account name (but not your password) to Alan Smoot.

rstegeby
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Postby rstegeby » Sun Feb 20, 2011 7:35 am

I have the same problem.. Wrote to Alan but he hasn't replied to my request in 6 days now.. hopefully he will wake up soon :)

RossEvans
Senior Member
Posts: 1346
Joined: Wed Jun 11, 2008 8:52 pm
Location: Austin TX
Contact:

Postby RossEvans » Sun Feb 20, 2011 8:41 am

I did get help from the administrator. It turned out to be that I was entering my user name including cap characters. The JIRA login requires all lowercase, but the login page does not trap for uppercase errors.


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